Refund policy

Return Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please review our return policy below:

Luxury Items & Accessories:
All luxury items and accessories are final sale and are not eligible for return or exchange.

New Arrivals (excluding Pre-Loved Luxury Items):
New arrivals, excluding pre-loved luxury items, may be returned for exchange only if you are not completely satisfied. To be eligible for an exchange, the item must be returned within 10 business days from receiving the merchandise. You can choose to receive store credit or an exchange for an item of equal value.

Eligibility for Returns/Exchanges:
Items must be unused, in original condition, and in original packaging.
All returns and exchanges must be initiated within 10 business days from the date of receipt.
Return Process:
To initiate a return or exchange, please contact our customer service team at shops@alliedebellboutique.com to obtain a Return Merchandise Authorization (RMA) number.

Please include the RMA number clearly on the outside of the package when returning your item(s).
Customers are responsible for return shipping costs unless the item is damaged or defective.
Damaged or Defective Items:
If your item arrives damaged or defective, please contact our customer service team immediately at shops@alliedebellboutique.com. We will assist you in resolving the issue and may provide a return shipping label at no cost.

Disclaimer for Used Sale Items

All pre-loved or used sale items are sold as-is. While we strive to provide accurate descriptions and detailed photographs of each item, please note that these items may show signs of wear due to previous use. Any imperfections, including but not limited to scratches, scuffs, discoloration, or minor damages, will be clearly disclosed in the product listing.

By purchasing a used or pre-loved item, you acknowledge and accept that these items may not be in brand-new condition. We encourage you to review all product descriptions and images carefully before making a purchase.

All used sale items are final sale and are not eligible for return, exchange, or refund unless the item is damaged or defective upon receipt.